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Venosta Valley – Cultural Region in South Tyrol

Good to know

  • Apartment: cleaning service - twice per week (excluding kitchen) with change of towels.
    If you stay for 14 days, one change of bed linen included.
  • Supplement for laundry service and additional cleaning of apartment, except kitchen:
    € 20 per day. Supplement for cleaning of kitchen: € 15 per day.
  • Rooms with B&B are cleaned on a daily basis, including change of towels.
  • On day of arrival, rooms and apartments are available from 2 p.m. If you arrive after 8 p.m., please let us know in advance.
  • On the day of departure, you must leave your room or apartment by 10 a.m.
  • Burgus Breakfast & Apartment Lodge is a non-smoking hotel.
  • Pets are welcome if notified in advance: € 10 per day per pet / without food).
  • Your booking is accepted, once you have mentioned us numer and due date of your credit card and or once you have made the deposit: Thöni Lorenz & Brigitte OHG – Raiffeisenkasse Obervinschgau – IBAN: IT 90 P 08066 58540 000301203983 | BIC/SWIFT: RZSBIT21324.
  • You can pay either in cash, by cheque or credit card (Visa, Mastercard). Cash payment is preferred.
  • Our cancellation conditions are as follows: up to 1 month prior to arrival, changes and cancellation are free. From 30 days, we charge 40% of the agreed price / from 14 days: 60% of the agreed price. If you leave early, arrive late or do not turn up at all, we will charge you 100% of the agreed price.
  • In order to protect yourself against unpleasant cancellation charges, we recommend you take out travel cancellation insurance.
  • If possible, we will make certain rooms available to you. However, room numbers or floors cannot be guaranteed.
  • It is possible that rooms and apartments vary slightly from the sketches and pictures presented. Changes and errors reserved.
  • Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council - Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/


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